Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Fluvio (the “Service”), available at usefluvio.com and operated by Fluvio(“Fluvio”, “we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using Fluvio you represent that you are 18 or older and able to enter into a binding contract.

2. The Service

Fluvio is an AI-powered tool that generates short-form videos, images, and related social-media content from prompts, settings, and material you provide. Output is produced automatically using third-party AI models. We may add, change, or remove features at any time.

3. Accounts

To use Fluvio you must create an account using an email and password or a supported single sign-on provider (such as Google). You are responsible for keeping your login credentials secure and for all activity under your account. You agree to provide accurate information, keep it current, and notify us promptly of any unauthorized use of your account.

4. Plans, Credits, and Billing

The Service operates on a credit model across tiers (for example, a free tier and paid Creator and Pro tiers). Generating content consumes credits at the rates shown in the app, which we may adjust over time.

Paid subscriptions are billed in advance on a recurring basis through our payment provider. Payments and order processing are handled by Lemon Squeezy, which acts as our Merchant of Record. This means Lemon Squeezy is the seller of record for your purchase, processes your payment, and handles applicable taxes; your purchase is also subject to Lemon Squeezy’s terms and privacy policy.

Subscriptions renew automatically at the end of each billing period unless cancelled before renewal. You may cancel at any time, with cancellation effective at the end of the current period. We may change prices or plan features on a prospective basis with notice; continued use after a change takes effect means you accept it.

5. Refunds

Except where required by law, fees are non-refundable, and credits that have already been used are non-refundable, because generating content consumes third-party processing at the time of creation. Refund requests are handled in accordance with our Refund Policy.

6. Acceptable Use

You agree not to use the Service to create, upload, or distribute content that:

• is illegal or promotes illegal activity;
• infringes the intellectual property, privacy, or other rights of any person;
• is defamatory, harassing, hateful, or threatening;
• sexually exploits or endangers minors in any way;
• impersonates any person or misrepresents your affiliation in a deceptive or harmful manner;
• contains malware or attempts to disrupt, probe, or gain unauthorized access to the Service or its providers; or
• violates the usage policies of the third-party AI providers that power the Service.

You are solely responsible for the content you upload, the content you generate, and how you use it.

7. Your Content

You retain ownership of the material you upload to the Service (“Input”). You grant us a limited, worldwide, non-exclusive license to host, process, and transmit your Input as needed to operate and provide the Service, including sending it to the third-party providers that generate your output.

8. Generated Output

Subject to your compliance with these Terms and applicable third-party terms, you own the content you generate using the Service (“Output”), to the extent such ownership is permissible. Because Output is created by AI models:

• it may not be unique, and similar output may be produced for other users;
• it may be inaccurate, and you are responsible for reviewing it before use; and
• we make no representation that Output is free of third-party rights, and you are responsible for ensuring your use of it is lawful.

9. Intellectual Property

The Service itself, including its software, design, branding, and the “Fluvio” name and logo, is owned by us and protected by applicable law. These Terms do not grant you any rights in our intellectual property except the limited right to use the Service.

10. Third-Party Services

The Service relies on third-party providers for AI generation, media, storage, hosting, and payments. We are not responsible for third-party services, and your use of the Service may also be subject to their terms.

11. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that Output will meet your expectations.

12. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the three months before the claim arose or USD 100.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your content, your use of the Service, or your violation of these Terms or the rights of others.

14. Suspension and Termination

We may suspend or terminate your access at any time if you violate these Terms or use the Service in a way that creates risk or liability for us or others. You may stop using the Service and close your account at any time.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-law rules. The courts located in Israel will have exclusive jurisdiction over any dispute arising from these Terms or the Service, except where mandatory local consumer-protection law provides otherwise.

17. Contact

Questions about these Terms can be sent to usefluvio@gmail.com.